Last updated August 27, 2024
This Privacy Notice for Lab Scale Agency Ltd (doing business as Lab Scale) ("we," "us," or "our"), describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"),including when you:
- Visit our website at https://www.labscale.io/, or any website of ours that links to this Privacy Notice
- Use Lab Scale Systems. Implementing Lab scale Systems and infrastructure to scale businesses efficiently.
- Engage with us in other related ways, including any sales, marketing, or events
Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at info@labscale.io.
1. Introduction
This Privacy Policy explains how Lab Scale Agency ("we", "us", "our") collects, uses, and discloses personal information of the users ("you", "your") of our services and website. We are committed to protecting your privacy and ensuring that your personal information is handled in a secure and responsible manner.
2. Information Collection and Use
We collect information that you provide directly to us, such as your name, email address, phone number, and other details when you use our services, create an account, or interact with us. We use this information to provide and improve our services, communicate with you, and fulfil our contractual obligations.
3. Data Usage and Sharing
3.1 Internal Use: Your personal information is used internally by our team to deliver our services, support your needs, and improve our offerings. We do not share your personal information with third parties.
3.2 Encrypted Transmission: All data transmitted to and from our services is encrypted and protected using industry-standard measures. We ensure that any data sent outside our organization is done through secure, encrypted links to protect your privacy.
4. Data Retention and Destruction
4.1 Retention: We retain your personal information for as long as necessary to provide you with our services, comply with our legal obligations, resolve disputes, and enforce our agreements.
4.2 Destruction: After the termination of our program or services, we securely destroy and delete all test data and program-specific personal information from our systems, ensuring that it cannot be recovered or reconstructed. Basic contact information such as email and name may be retained to maintain a record of our interactions and for ongoing business operations, subject to our data retention policies.
5. Your Privacy Rights
You have the right to access, correct, or delete your personal information that we hold. You can also object to or restrict our processing of your personal information. To exercise these rights, please contact us using the contact details provided below.
6. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, and other factors. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or our handling of your personal information, please contact us at:
Lab Scale Agency. info@labscale.io
